Returns & Exchanges
At Google Food, we prioritize your satisfaction and the freshness of our products. Due to the perishable nature of our items, we offer a 24-hour window for reporting issues to ensure a prompt resolution or replacement.
Return Process
- 1.Inspect Your Delivery
Upon receiving your order, please immediately check all items for freshness, damage, or any discrepancies from your order confirmation.
- 2.Contact Support
If you are unsatisfied, notify our support team within 24 hours of delivery by providing your order number and clear photos of the product in question.
- 3.Verification Process
Our quality assurance team will review your request and photos to determine if the product meets our strict safety and quality standards.
- 4.Receive Refund or Replacement
Once approved, we will either issue a full refund to your original payment method or dispatch a fresh replacement at no additional cost.